New automatic dispensing machines bring higher speed, better accuracy and reliability, and often also a lower price of purchase. But the way of their maintenance has remained almost the unchanged for the last decades and together with an increasing number of machines, we speak about a substantial part of costs of ownership.
Modern technologies, Internet accessibility and fresh specific tools open new options today. You do not need to wait until the operator reports an issue of machine (reactive service), you can receive notification instantly at the moment of happening and start solving without delays (proactive service). Besides, you can nowadays even prevent such issues with a preventive approach which is possible thanks to detailed, clear and real-time available information.